Frequently asked questions
Answers on products, order, shipping, return and customer account.
Hyaluron Cream, Body Care Spray, Face & Décolleté Concentrate and Care Roll-on.
The complete INCI are on the respective product page and on the packaging.
Prepayment/transfer is prepared. PayPal works after installing the official WooCommerce PayPal extension and connecting to the real PayPal account.
We deliver with DHL within Germany. The shipping costs 4.90 € and is free of charge from 49.00 € value of goods. The delivery time is regularly 3-5 working days.
Consumers can generally withdraw from the contract within 14 days. The consumer bears the direct cost of returning the goods. Please see the withdrawal policy for details.
Yes. In the My Account section, you can register, log in, manage orders, addresses, payments, wish list and shipments.
By e-mail to info@krokogra.com or by phone at +49 (0) 5322 9291026.
