Retailer and partner terms

1. Applicability and activation

These terms and conditions supplement the terms and conditions for merchant and partner accounts expressly activated by KROKOGRA. The activation requires a commercial or independent activity and the examination of the specified company data. There is no claim for activation.

2. Dealer Conditions

Individual merchant prices, minimum order values, staggered discounts and time validity are displayed in the protected account or in a separate agreement. Conditions are account-based, non-transferable and may not be combined with other discounts unless otherwise stated. Pursuant to Section 19 of the UStG, KROKOGRA does not charge VAT.

3. Assignment of partner codes

A mediation is assigned to a partner if the customer uses the valid partner code in the shopping cart or at the checkout and the code is technically stored when ordering. The assignment is carried out during the WooCommerce session and terminates upon removal of the code, expiration of the session or completion of the order. Subsequent assignment is only possible if KROKOGRA expressly confirms it.

4. Origin and calculation of the commission

A commission arises only for technically correctly assigned, fully paid and completed orders. The basis for calculation is the value of the goods remaining after discounts, excluding shipping costs. The percentage or fixed amount deposited in the account or in the individual agreement applies. Withdrawals, cancellations, refunds, defaults and chargebacks reduce or cancel the commission accordingly. Own orders, sham orders, multiple accounts and other manipulations are not eligible for commission.

5. Release, settlement and payment

Commissions are initially held as open and released upon completion of the order. The technical release of the payment takes place from a released balance of 50.00 €, unless a deviating agreement has been made. The theme itself does not carry out a money transfer. The payment is made after checking the complete payment and tax information via the separately agreed payment method. Partners make a proper invoice; alternatively, in the case of a separate agreement, a credit settlement can be made. Any remaining released balances after termination will be settled after verification; any outstanding amounts will remain blocked until possible reversals are eliminated.

6. Advertising and branding

Partners must label advertisements as such and may only use shared brand materials. Untrue, misleading or unproven health and effectiveness promises, spam, brand bidding without consent, self-orders for commission acquisition and manipulation are inadmissible.

7. Obligations, taxes and data protection

Merchants and partners are responsible for their own commercial, tax, competition and data protection obligations. Invoices or billing documents are to be provided according to the agreed processes. Access data shall be kept secret. Information on the processing of partner code, brokered orders, commission data and payout status are in the data protection declaration.

8. Duration and termination

Unless otherwise agreed, participation can be terminated at any time with effect for the future. KROKOGRA may suspend or terminate accounts in the event of breaches. Already effective and released claims remain subject to offsetting and reversal.

9. Liability and final provisions

In addition, the liability regulations of the GTC apply. The contract language is German. German law applies to the exclusion of UN sales law. If the contractual partner is a merchant, legal person under public law or special public assets, the place of jurisdiction of KROKOGRA is – as far as permitted – the place of business of KROKOGRA.

Stand: 19 September 2026